Shipping policy
We are proud to offer free shipping.
All orders are processed and shipped from our warehouse.
Please allow additional time for your order to be processed during holidays and sale periods.
We process orders from Monday to Friday.
Orders will be processed within 3–10 business days from the date the order is placed and will be shipped on the day following the processing date.
Please note that we do not ship on weekends.
Once your order has been placed, we are unable to cancel it. If you need to change your delivery information, please contact us as soon as possible.
Once your order has been processed, we will no longer be able to make any changes.
How long will it take to receive my order?
Once you place your order, please allow 1–3 business days for your order to be processed.
After that, delivery times will vary depending on your location.
Please note that orders may occasionally be delayed to ensure the highest level of safety.
Below are the estimated delivery times by country or region:
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Europe: 7–14 business days
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United States: 7–15 business days
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Canada: 7–16 business days
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Central America: 10–25 business days
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Australia / New Zealand: 10–26 business days
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Other countries: 11–30 business days
In exceptional cases, an order may take longer than usual. In such cases, delivery may take up to 40 business days.
If you experience an unusual delay with the delivery of your order, please do not hesitate to contact our customer service team. We will be happy to assist you in resolving any issues.
We appreciate your understanding and patience and strive to provide you with the best possible shopping experience.
We will provide you with a tracking number so that you can monitor the status of your order and stay informed about the progress of your delivery.